Temp Shift Cancellation Policy

      $ 60 cancellation fee will be billed to the client if a temporary shift is cancelled after being
      booked and confirmed unless it is due to weather conditions or emergency situations.
      If a client cancels a temporary shift after a candidate has been booked and confirmed with less
      than 24 hours’ notice, candidate must be paid at least 3 hours’ pay.

*The temporary staff will provide you with an invoice at the end of his/her shift with all the details. Candidates must be paid for a minimum of 6 hours if original shift booked is 7 or more hours long regardless of the cancellation unless the original shift is less than 6 hours. If the original shift is less than 6 hours, candidate must be paid for the full shift regardless of the cancellation. We recommend that temp staff should be paid on the same day, please inform us at the time of registering if your office have different payment policy.

* All shifts must be booked directly with the RB HealthCare if office prefers specific staff and like to book them back, office must notify RB HealthCare Solutions after booking and confirming the shift directly with the temp staff.

**If you decide to hire one of our candidate for permanent position, you are more than welcome to do so but there is finders’ fee. Please contact us to get the quote for the finders’ fee.